The Most Joyful Way to Gift Hong Bao is Here!
Promotions | Multiple Malls
The Most Joyful Way to Gift Hong Bao is Here!
Go virtual & get a $6 FRx Gift Card with Miffy eHong Baos this Lunar New Year.

UPDATE : Get a $6 FRx Gift Card with Miffy eHong Bao has been fully redeemed as of 26 January, 2:30pm.

Please update your Frasers Experience (FRx) app to the latest version to share in the abundance.

Ready for a joyful Lunar New Year? We’ve got the most convenient, adorable and sustainable way to e-gift hong bao for you. Send Miffy-themed eHong Baos via the FRx app and be rewarded everyday.

From 13 January 2022 (12pm), send a minimum $12 Miffy eHong Bao to two unique mobile numbers per day, and checkout with GrabPay, to get a $6 FRx Gift Card. All via the FRx app!
 
So skip the trip to the bank for new notes, because this way you get to save more trees and get a bonus 25% value in return. HUAT ah! 
 
Even better, add a special touch to each blessing by writing a personalised message before sending. Wherever your loved ones are, share prosperity in just a few clicks.

Your FRx eHong Bao will be added to your e-wallet as a FRx Gift Card in the Frasers Experience (FRx) app. Please ensure you are on a mobile device to complete the steps below.
 

For further assistance with loading your FRx eHong Bao, please contact FRHelp@frasersproperty.com.


Frequently Asked Questions 

1. What is the Miffy’s eHong Bao campaign about? 
Spread love and prosperity this Lunar New Year by sending a min. of $12 Miffy’s eHong Bao to 2 unique recipients daily and receive a $6 FRx Gift Card.
Limited to first 18,000 redemptions. 
 
2. Where and when can I send Miffy’s eHong Bao? 
You can send eHong Bao to your family and friends on the Frasers Experience (FRx) app from 13 January to 5 February 2023.
Please ensure that you have downloaded the latest version of the Frasers Experience (FRx) app and tap on any of the ‘Miffy’s eHong Bao’ banners located throughout the app including the home screen to start sending an eHong Bao.
 
3. How much eHong Bao / FRx Gift Card can I gift to the recipient? 
You can gift any desired amount. However in order to qualify for the $6 FRx Gift Card redemption, the minimum amount is $12 each to 2 unique recipients daily. The recipient must not be previously gifted by you throughout the campaign period. 
 
4. What forms of payment are accepted? 
Only payment via GrabPay is accepted. Please top up your GrabPay wallet with sufficient credits before gifting your Miffy’s eHong Bao. 
For any GrabPay payment related enquiries, please contact Grab Help Centre via the Grab app. 
 
5. Can I use PayLater by Grab to pay for the eHong Bao? 
No, only payment via GrabPay is accepted.
 
6. What is the validity of the FRx Gift Card?
The stored value of the FRx Gift Card expires one year from date of purchase by the sender of the eHong Bao to the recipient.
 
7. Where can a shopper use their FRx Gift Card?
FRx Gift Cards can be used at any participating store across all participating assets within Frasers Property Singapore and in app on Frasers Makan Master.
Causeway Point
Century Square
Changi City Point
Eastpoint Mall
Frasers Tower
Hougang Mall
Northpoint City
Robertson Walk
Tampines 1
The Centrepoint
Tiong Bahru Plaza
Valley Point
Waterway Point
White Sands
 
8. How will the recipient receive the eHong Bao?
Once the eHong Bao has been gifted, the recipient will receive a SMS with instructions on how to load the eHong Bao to their FRx e-wallet. 
For recipients who are current FRx members:
Tap on the embedded link within the SMS to launch the FRx app. Recipient will be prompted to key in the activation code. Once the correct activation code is keyed in, the eHong Bao greeting will be displayed along with the FRx Gift Card will be loaded into their FRx e-wallet. 
For recipients who are not FRx members:
The link will direct them to the App Store / Google Play Store depending on the device where they have to install the FRx app and recipient would have to sign up as a FRx member. Thereafter the recipient needs to return to the SMS to tap on the link again and follow the steps for members as listed above.
 
9. Do I earn FRx Points from the purchase of eHong Bao to the recipient? 
FRx Points will not be issued for any purchase of FRx Gift Cards. 
 
10. As a sender, would I know if my intended recipient have received my eHong Bao?
Upon completing payment for the eHong Bao, you will receive an in-app notification and confirmation screen that the FRx Gift Card has been successfully sent to the recipient. 
 
11. Can I send an eHong Bao to a recipient with an overseas mobile number? 
You may only send eHong Bao to Singapore registered mobile numbers. 
 
12. What do I do if an incorrect recipient’s mobile number was input?
Please write in to FRHelp@frasersproperty.com and we will assist accordingly. 
 
13. What do I do if the correct mobile number was input but the recipient did not receive the eHong Bao?
Please write in to FRHelp@frasersproperty.com and we will assist accordingly.
 
14. What do I do if I encountered issues during the payment process?
Please write in to FRHelp@frasersproperty.com and we will assist accordingly.
 
15. I sent 2 FRx eHong Bao in a day, but I did not receive my $6 FRx Gift Card. Why is that so?
In order to qualify for the $6 FRx Gift Card, please ensure a min. amount of $12 for each recipient has been sent to 2 unique recipients with the day. The recipient must not be previously gifted by you throughout the campaign period. 
 
16. I received an SMS that I have been gifted an FRx eHong Bao and have successfully followed steps to load it into my eWallet. 
Where can I find a record of this transaction?
The FRx Gift Card will be added to your eWallet. 
You can refer to the details in FRx Gift Card transaction activity within your FRx app. 
 
17. I received an SMS that I have been gifted an FRx eHong Bao, do I have to become an FRx Member in order to receive my gift? 
Yes, you have to be an FRx Member in order to accept the eHong Bao. If you are not yet a member, membership is FREE and you may register for a FRx account on the FRx app.
 
TERMS AND CONDITIONS
 
  • Consumer advisory — Frasers Property Retail Management Pte. Ltd (FPRM), the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
  • Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.
  • FRx Gift Cards are accepted at participating retailers (“Gift Card Participating Merchants“) at the malls managed by FPRM (“Frasers Property Malls“), the full list of which may be obtained from http://bit.ly/FRxGiftCard.
  • Payment confirmation will be reflected in the Grab app. FPRM will not be held responsible for any unsuccessful transactions due to insufficient funds in GrabPay Wallet or any other reason. For any payment-related inquiries, please contact Grab Help Centre.
  • All other terms and conditions pertaining to the FRx Programme remain unchanged. For more information, please visit here.
  • For any further assistance, please email FRHelp@frasersproperty.com.
 
Get a $6 FRx Gift Card when you send a minimum of $12 FRx eHong Baos to 2 unique mobile numbers per day via the FRx app
From 13 January to 5 February 2023
UPDATE : Get a $6 FRx Gift Card with Miffy eHong Bao has been fully redeemed as of 26 January, 2:30pm.
 
  • Get a $6 FRx Gift Card each day when you send an FRx eHong Bao with a minimum value of $12 in FRx Gift Card to two (2) unique mobile numbers per day with GrabPay via the FRx app. The recipient must not be previously gifted throughout the duration of the campaign.
  • This promotion is limited to a single redemption per FRx Member per day and up to two (2) unique mobile numbers per day. Limited to first 18,000 redemptions with GrabPay. 
  • $6 FRx Gift Card will be auto-credited to FRx members’ e-wallet when qualifying spend is met.
  • An in-app confirmation will be sent when the FRx Gift Card(s) are successfully added to FRx member’s e-wallet.
  • The stored value in each FRx Gift Cards expires one (1) year from date of purchase.
  • FRx Gift Cards once sold will not be refunded.
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