Hop over to the Merriest Adventure at the Malls of Frasers Property
Promotions | Multiple Malls
Hop over to the Merriest Adventure at the Malls of Frasers Property
Win from over $400,000 worth of prizes!
From 16 November to 25 December 2022, embark on a merry adventure with Miffy at the Malls of Frasers Property and on the FRx app to enjoy fabulous goodies including Miffy shopping bags, FRx Gift Cards and more!

From 25 November to 25 December 2022, stand to win over $400,000 worth of prizes by playing the “Miffy’s Merry Surprise” game on the FRx app.
 
31 Hopping Days of Fun & Surprises! 
From 25 November 2022
 

 
Home for the holidays? Play “Miffy’s Merry Surprise” on the FRx app to win sure-win prizes every day! That’s right, we’ve got 31 days of fun and $400,000 worth of prizes waiting for you.
 
Beyond FRx Gift Cards, FRx Points, retailer eVouchers and more, stand to win lucky draw chances for a holiday for two to the Netherlands worth $10,000!
 
4 ways to play:
 
In-mall - Spend a minimum of $50 in a single transaction at any FRx participating store, scan your FRx QR code and win a lovely surprise.
 
In-app - Spend a minimum of $50 in a single in-app transaction on Frasers eStore or Frasers Makan Master to win a merry surprise.
 
Spot Miffy - Spot Miffy stickers at our malls every day, scan the QR code and win a fabulous surprise.
 
On Social - Look for daily clues on our Facebook and Instagram pages to find the answer to the daily question. Answer correctly and win a sweet surprise. Psst! Looking for clues? Watch our digital storybook here.


Click here to play!

It's BYOB-Day Every Day!
From 16 November 2022
 

 
Adorable and portable, it’s love at first sight with these limited edition Miffy shopping bags! Whether you’re going for a brunch date, on a grocery run, or rushing for a playdate, pop these fabulous bags on your shoulder, or roll and drop them in for later.

Simply spend $100 using GrabPay or PayLater by Grab ($150 for non-GrabPay users) to take one home. When your Miffy shopping bag is this adorable, it’s Bring Your Own Bag-day every day.
 
Skip, hop and Grab!
From 16 November 2022
 

 
We’re feeling mighty generous this Christmas! Get a $10 FRx Gift Card when you spend $60 with GrabPay, or when you spend $30 with PayLater by Grab, via the FRx app.
 

Here’s wishing you a merry Christmas and hoppy holidays! Not yet a FRx member? Download the FRx app, membership is free.

Frequently Asked Questions for 'Miffy's Merry Surprise' Game

1. Where and when can I play ‘Miffy's Merry Surprise’ game?

You can play “Miffy’s Merry Surprise” game on the FRx app from 25 November to 25 December 2022 (31 Days).

2. What can I win?

Play 'Miffy’s Merry Surprise’ game for a chance to win over $400,000 worth of instant rewards including FRx Gift Cards, FRx Points, retailer eVouchers and Lucky Draw Chances to win a free holiday for two to the Netherlands.

Winners for a free holiday to the Netherlands will be announced on 5 January 2023.

3. How do I play 
‘Miffy's Merry Surprise’ game?
‘Miffy’s Merry Surprise’ game can be played exclusively on the FRx app from 25 November to 25 December 2022. There are 4 different ways to play it and each player is entitled to 4 plays per day, each once a day.

Play In-mall (refreshes at 12mn daily)
Spend a minimum of $50 in a single in-mall transaction at any participating FRx store in-mall to play.

Play In-app (refreshes at 12mn daily)
Spend a minimum of $50 in a single in-app transaction on the Frasers eStore or Frasers Makan Master*.

*Transaction must include a min. spend of $50 nett from at least one F&B outlet on Frasers Makan Master.

Play on Social (refreshes at 8am daily)
Visit the Facebook or Instagram pages of the Malls of Frasers Property to answer the daily question correctly to play.

Spot Miffy
Search for the featured Miffy of the day, spot her QR code at our malls, then scan to win.

4. Which are the participating malls to play ‘Miffy's Merry Surprise’ game

The 13 participating malls are:

Causeway Point
Century Square
Changi City Point
Eastpoint Mall
Hougang Mall
Northpoint City
Robertson Walk
Tampines 1
The Centrepoint
Tiong Bahru Plaza
Valley Point
Waterway Point
White Sands

5. How to redeem the instant prizes?

If you have won a FRx Gift Card, it will be automatically added to your e-wallet and reflected on your FRx Gift Card balance on the FRx app. You can start using your FRx Gift Card instantly to offset payments at participating stores.

If you have won FRx Points, your points will be instantly reflected in your e-wallet on the FRx app. Accumulate FRx Points to redeem FRx Gift Cards or retail eVouchers from the FRx Rewards Catalogue.

If you have won a Retailer eVoucher or physical prize, it will be reflected in your e-wallet under “My Rewards” on your FRx app. Refer to the eVoucher’s terms & conditions for redemption information.

a) For redemption at the retailer’s store:

Head down to the store to redeem your eVoucher before the expiry date. Flash your eVoucher QR code in-store to redeem.

b) For redemption at the mall’s Customer Service Counter:

Head down to the mall’s Customer Service Counter to redeem your prize before the expiry date. Flash your FRx QR code to redeem.

6. I missed one day of Play on Social! Will this impact my game?

No, this will not impact your game. You can answer the daily question on Social for a chance to win great prizes! Check back every day to keep answering and playing the 'Miffy’s Merry Surprise' game!

7. How many times can I play Spot Miffy?

You may play up to once per day.

8. I can’t scan the Spot Miffy QR Code.

To scan the Miffy QR code, launch Spot Miffy on 'Miffy's Merry Surprise' game on the FRx app. If you’re using cellular data or Wi-Fi, please ensure you are connected to a stable network. Otherwise, restarting your device could also help.

9. How do I know if I have won any instant prizes?

Please check your notification page. If you have won an instant prize, you’ll receive an in-app notification from us.

10. I won a prize, but it did not show up in my e-wallet on the FRx app. What do I do?

Please write in to FRhelp@frasersproperty.com and we will assist you from there.

11. I can’t find ‘Miffy's Merry Surprise’ game in my app.

Please ensure that you have downloaded the latest version of the FRx app. Search for “FRx” in the App Store (for iOS mobile devices) or Google Play Store (for Android mobile devices).

Tap on any of the ‘Miffy’s Merry Surprise’ banners located throughout the app including the home screen.

12. Do I need the FRx app to play ‘Miffy's Merry Surprise’ game?
Please download the latest version of the FRx app on the App Store (for iOS mobile devices) or Google Play Store (for Android mobile devices) and log in.

If you are not yet a member, membership is FREE and you may register on the FRx app or through Customer Service at any of the Malls of Frasers Property.

13. I can’t remember my FRx app login password.

To reset your password, click on the “Forgot Password?” button on the home screen of the FRx app. All passwords are case-sensitive.

14. I can’t download the latest FRx app.

If you’re using cellular data or Wi-Fi and have issues with updating the app, try to connect to another Wi-Fi network. Otherwise, restarting your device could also help.

TERMS AND CONDITIONS

A. GENERAL TERMS

1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.

2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.

3. Payment with GrabPay via the FRx app is currently available at participating retailers. Check in-store for the payment mode accepted on FRx app.

4. For any further assistance, please email FRHelp@frasersproperty.com.

B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP


1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across the following 13 Frasers Property Singapore developments:

Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point, White Sands and Valley Point

2. Membership is FREE. Local residents aged 18 and above may register as a Member via the FRx app or through Customer Service at any of the Malls of Frasers Property. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.

3. For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Malls of Frasers Property.

4. To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found here.

5. For instant rewards, please see “C. Redemption”.

C. REDEMPTION


1. Frasers Experience (FRx) members enjoy these instant rewards:

Spend $100 using GrabPay or PayLater by Grab ($150 for non-GrabPay users) to redeem a Miffy shopping bag.
From 16 November to 25 December 2022

Scan your FRx QR Code in the app when paying in-store. The qualifying spending must be scanned to the same FRx account. Payment must be made with GrabPay or PayLater by GrabPay.
 
  • Minimum spend of $100 at participating GrabPay / PayLater by Grab retailers in a maximum of 3 same-day, same-mall transactions. The transaction must be paid in full using GrabPay / PayLater by Grab to qualify for the promotion.
  • Minimum spend of $150 in a maximum of 3 same-day, same-mall transactions for non-GrabPay users at FRx participating stores.
  • Limited to 1 redemption per member per day, on a first-come, first-served basis and while stocks last.
  • Scan transaction via the FRx app on the day of purchase to qualify.
  • Present FRx QR Code at Customer Service to redeem.
  • Available on a first-come, first-served basis and while stocks last.
  • FRx members are required to top up their GrabPay wallet with sufficient balance before making their purchase.
  • Payment confirmation will be reflected in the Grab app. FPRM will not be held responsible for any unsuccessful transactions due to insufficient GrabPay Credits or any other reason. For any payment-related inquiries, please contact Grab Help Centre.
  • For more information on GrabRewards points, visit www.grab.com/sg/rewards.

Spend $60 with GrabPay or $30 with PayLater by Grab via the FRx app at FRx participating stores to receive a $10 FRx Gift Card.

From 16 November to 25 December 2022

Scan your FRx QR Code in the app when paying in-store. The qualifying spending must be scanned to the same FRx account. Payment must be made via FRx app with GrabPay or PayLater by Grab.
 
  • Minimum spend of $60 (with GrabPay) / $30 (with PayLater by Grab) at participating stores in a single transaction.
  • Transactions must be paid in full using GrabPay / PayLater with Grab via the FRx app to qualify for the promotion.
  • Limited to 1 redemption per payment mode per day. Maximum of $20 worth of FRx Gift Cards to be redeemed per member per day.
  • Scan transaction via the FRx app on the day of purchase to qualify.
  • $10 FRx Gift Card will be auto-credited to FRx members’ e-wallet when the qualifying spend is met.
  • Available on a first-come, first-served basis and while stocks last.
  • FRx members are required to top up their GrabPay wallet with sufficient balance before making their purchase.
  • Payment confirmation will be reflected in the Grab app. FPRM will not be held responsible for any unsuccessful transactions due to insufficient GrabPay Credits or any other reason. For any payment-related inquiries, please contact Grab Help Centre.
  • For more information on GrabRewards points, visit www.grab.com/sg/rewards.

D. GAME


1. ‘Miffy’s Merry Surprise’ ("Game") is organised and promoted by FPRM and the Game Period is from 25 November 2022 (08:00am) to 25 December 2022 (23:59pm).

2. Prizes are worth more than $400,000 in total, with instant prizes consisting of FRx Gift Cards, Lucky Draw chances and retailer eVouchers.

3. To qualify for the Game: Participants must be a FRx member. Non-members may register for free and accept the full FRx membership terms & conditions. Participants must access the Game via the FRx app with their member account login.

4. The participant can play via any of these 4 methods once each day during the Game Period.

Play In-Mall
Spend $50 in a single transaction at any participating stores in-mall to play.

Play In-App
Spend $50 in a single transaction on the Frasers eStore or Makan Master.

Play on Social
To play, follow our malls’ social media pages to look for daily clues to answer the daily question correctly.

Spot Miffy
Search for the featured Miffy of the day, spot her QR code at our malls, then scan to win.

5. The "Game Period" runs for thirty-one (31) days, from 25 November 2022 to 25 December 2022. The official time is Singapore GMT+8.

6. For avoidance of doubt, the eligibility of all entries would be subject to FPRM’s decision. All decisions relating to the Game is final, conclusive and binding on all participants and no correspondence will be entertained.

7. FPRM reserves the right to verify the validity of all registrations and reserves the right to disqualify any winner:
 
  • who is found to have tampered with the Game process;
  • who is found to have participated in the Game under circumstances that are not in accordance with these terms and conditions;
  • who has, in the opinion of FPRM, engaged in any unlawful or other improper conduct which jeopardises, or may jeopardise the fair and proper conduct of the Game; and/or who has engaged in conduct in participating in the Game which is unlawful, fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Game and/or FPRM.
8. FPRM’s legal rights to recover damages or other compensation from such disqualified persons are reserved.

9. If any prize is unclaimed or uncollected within the stipulated timeframe, the prize shall be deemed as unclaimed or unaccepted and will be forfeited. FPRM will not be responsible should any winner fail to redeem the prize within the specified date.

10. FPRM assumes no responsibility and is not liable for any costs, charges or expenses which a winner may be required to pay at any time in connection with a Prize or in order to attend a prize collection.

11. FPRM reserves the right to provide substitute prize(s) of similar value should the specified prize becomes unavailable. Cash will not be offered and the prizes are not transferable.

12. In the event of actual or suspected fraud or abuse, such as but not limited to plagiarism, and/or errors affecting the proper operation of this Game, including the allocation of more prizes than are available, FPRM reserves the right to (a) end or suspend the Game, (b) amend these terms & conditions, (c) declare void the notification of winner(s) and reselection of winner(s), or any combination of these resolution methods.

13. Data of each participant will be collected, stored and processed for the purposes of administering and assessing this Game. By participating in this Game, participants consent to and grant Frasers Property Retail Management Pte. Ltd. the right to use the Game submission (images/videos) for marketing, promotion and/or advertisement purposes, including print, audio-visual and social media, without restriction or limitation and for unlimited number of times.

14. FPRM’s decision on the Game results is deemed as final and no correspondence shall be entertained.

15. FPRM reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice. By continuing to take part in the Game subsequent to any revision of these terms and conditions, each participant shall be deemed to have agreed to any such new or amended terms.

E. LUCKY DRAW


1. The Management and employees of Frasers Property Retail Management are not eligible to participate in all mall-run lucky draws.

2. FRx members earn electronic lucky draw chances in Miffy’s Merry Surprise ‘Play In-Mall’ within the promotion period. Electronic lucky draw chances are registered in the system when member wins the lucky draw chances in Miffy’s Merry Surprise.

3. The lucky draw will be conducted at 438 Alexandra Point, Singapore 119958 on 3 January 2023.

4. The winners will be notified by phone or email.

5. The prize must be accepted as awarded and is not transferable, exchangeable for cash or in kind.

6. Frasers Property Retail Management Retail reserves the right to donate unclaimed prize to a charity of its choice or replace the prize with an item of similar value at any time and without notice in its absolute discretion.

F. OTHERS


1. All other terms and conditions pertaining to the FRx Programme apply. For more information, please visit here.

2. In the event of any dispute, decisions made by The Management of Frasers Property Retail will be final and no correspondence will be entertained.

3. Information is correct at the time of publishing. The Management of Frasers Property Retail reserves the right to change the Terms and Conditions as it deems fit without prior notice.
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