Scan your FRx QR Code at participating stores to enjoy these rewards. 

Spend a minimum of $288 in a maximum of 3 same-day, same-mall transactions and pick your own Lucky Bag worth between $28 and $208. Limited to the first 80 redemptions daily. Don’t miss out! 

A. GENERAL TERMS

1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.​
3. Payment with GrabPay via the FRx app is currently available at participating retailers. Check in-store for the payment mode accepted on FRx app.​
4.  For any further assistance, please email FRHelp@frasersproperty.com.

B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP 

1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app which allow FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across 12 Frasers Property Singapore (FPS) malls.

Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.

2. Membership is FREE. Singapore residents and tourists from India, Indonesia, Malaysia, Philippines or Thailand aged 18 and above may register as a Member via the FRx app or through Customer Service at any of FPS malls. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, a verified mobile number and such other information as may be required from time to time.

3. For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Frasers Property Singapore malls.

4. To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found here.

5. For instant rewards / additional perks, please see table below under “C. Redemption”.

C. REDEMPTION

1. Frasers Experience (FRx) members enjoy these instant rewards / additional perks:

Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.

• Minimum spend of $20 in a single transaction at any participating FRx stores. 
• Minimum spend of $288 in 3 same-day transactions to qualify for redemption. 
• Present your FRx QR Code in person to verify transaction details scanned to the same account on the day of purchase at Customer Service, Level 2 to redeem. 
• Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day, in person, on a first-come, first-served basis and while stocks last. 
• Limited to the first 80 redemptions per day. 

Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account. 

• Minimum spend of $20 in a single transaction at any participating FRx stores.  
• Minimum spend of $388 in 3 same-day transactions to qualify for redemption.  
• Present your FRx QR Code in person to verify transaction details scanned to the same account on the day of purchase at Customer Service, Level 2 to redeem.  
• Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day, in person, on a first-come, first-served basis and while stocks last.  
• Limited to the first 300 redemptions. 

Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account. 

• Minimum spend of $40 in a single transaction at Nitori #04-05/06/07/K1  
• Present your FRx QR Code in person to verify transaction details scanned to the same account on the day of purchase at Customer Service, Level 2 to redeem.  
• Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day, in person, on a first-come, first-served basis and while stocks last.  
• Limited to the first 400 redemptions. 

2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR Code when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.

3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.

4. For supermarket spending from FairPrice, FRx member must present same-day same-mall receipts along with their QR code at FairPrice / FairPrice Finest Customer Service to earn FRx Points.

5. All instant rewards are available on a first-come first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.

6. All instant reward benefits may vary across all malls. Please check details at Customer Service of the participating Frasers Property Singapore malls.

7. The Management of the respective malls reserves the right to sight all purchases before granting redemption.

8. The Management of the respective malls decision on all matters relating to the Promotion will be determined at its reasonable discretion and is final and binding on all participants.

9. The Management of the respective malls shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties and the Management of the respective malls shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the products and/or services shall be resolved directly with the third party.

10. The Management of the respective malls shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services purchased by the Management of the respective malls from third parties with the vouchers (“Redeemed Products”) and the Management of the respective malls shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the Redeemed Products. All disputes about quality or performance of the Redeemed Products shall be resolved directly with the third party.

11. The Management of the respective malls reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion at any time.

D. OTHERS

1. All other terms and conditions pertaining to the FRx Programme apply. For more information, please visit www.FrasersExperience.com.

2. In the event of any dispute, decisions made by the Management of the participating Frasers Property Singapore malls will be final and no correspondence will be entertained.

3. Information is correct at the time of publishing. The Management of the participating Frasers Property Singapore malls reserves the right to change the Terms and Conditions as it deems fit without prior notice.