Ready to be crowned the first-ever FRx Millionaire? Join Gingy and friends for a Gingy-ful adventure in “Season of Surprises” - our holiday-exclusive game on the FRx app! Stand to win 1 million FRx Points, valued at either $5,000 or $10,000 in FRx Gift Cards based on your FRx membership status, and over $250,000 in sure-win prizes!
That’s not all! Don’t miss the first of two chances to become an FRx Millionaire at the Malls of Frasers Property Singapore.
Season of Surprises - The Great Croissant Hunt
9 November 2024
Think you’ve got what it takes to be a FRx Millionaire? In celebration of The Centrepoint’s Christmas Light Up, we’re crowning the first FRx Millionaire in The Great Croissant Hunt! Join the hunt for a chance to win an incredible 1 million FRx Points!
Here’s how it works:
On 9 Nov, race to find the six golden croissants hidden at The Centrepoint. Be among the fastest six and you could walk away with one of six prizes—including the grand prize of 1 million FRx Points! Every prize is a win, so lace up and get ready!
Secure your spot now!
To qualify, register here and complete all three tasks in the Season of Surprises game on the FRx app - between 10am and 6pm on 9 Nov:
Once you’re done, check in at The Centrepoint’s Main Atrium from 5pm to 6.15pm with your completed game screen. The hunt kicks off at 6.30pm sharp. May the best gingerbread man win!
The fun doesn’t stop there! The winners of The Great Croissant Hunt will be invited to be part of The Centrepoint’s official Christmas Light Up and illuminate the festive decorations with our Guests of Honour!
Be Crowned an FRx Millionaire!
14 November to 25 December 2024
Missed your shot at becoming the first FRx Millionaire? Here’s your final chance at winning 1 million FRx Points!
Starting November 14th, play the “Season of Surprises” game on the FRx app and stand a chance to become an FRx Millionaire!
That’s not all! Play daily to snag as many sure-win prizes as you can! With up to $250,000 in goodies up for grabs, score: FRx Gift Cards, FRx Bonus Points, Grab Promo Codes, dining and retail vouchers, and so much more!
Want to be the next FRx Millionaire? Play every day to boost your chances in the final lucky draw for 1 million FRx Points!
Frequently Asked Questions
REGISTRATION & BOOKING
1. Do I need to be a FRx member to participate in The Great Croissant Hunt?
2. How to join The Great Croissant Hunt?
3. I use a wheelchair and will be coming with my caregiver. Can they join me in the event?
4. If I am at the mall on 9 Nov, can I walk in to join The Great Croissant Hunt?
5. I would like to make a booking for my family, and I am unable to add more than 1 adult to my booking. Why is that so?
6. Can I play in The Great Croissant Hunt as a team?
7. Do I need to book a slot for myself if my children are the ones who are participating in the hunt?
8. I did not receive a booking confirmation/cannot find my confirmation booking; can I still participate in the event or show up for my session?
9. Can I make amendments/cancel my booking?
10. I am unwell and would like to transfer my booking to another person. Can I do so?
REQUIREMENTS
1. Is there a registration fee or minimum spend required to participate in the hunt?
2. Are there any age requirements for this event?
3. I can’t find ‘Season of Surprises’ game in my app.
4. Do I need the FRx app to play ‘Season of Surprises’ game?
5. Are there any age requirements to participate in the hunt?
6. Can I complete the 3 tasks in "Season of Surprises" on FRx app before 9 Nov?
EVENT DETAILS
1. I have registered successfully. What do I need to prepare for the session?
2. What time should I arrive at the event to sign up?
3. Will there be a place to safekeep my personal belongings during the event?
OTHERS
1. I can’t remember my FRx app login password. Can someone help me?
2. How is my personal data being used?
ABOUT THE "SEASON OF SURPRISES" GAME
1. How do I play the ‘Season of Surprises’ game?
Shop (refreshes at 12mn daily)
Spend a minimum of $50 in a single in-mall transaction at any participating FRx store in-mall to play.
Spot (refreshes at 12mn daily)
Search for the featured Item of the day, spot the QR code at our malls, then scan to win.
Solve (refreshes at 8am daily)
Visit the Facebook or Instagram pages of the malls of Frasers Property Singapore or check the FRx Members' Exclusives eDM to answer the daily question correctly to play.
2. I have played and completed 1 of the game play. Am I still allowed to play the same way for a second round?
3. What do I stand to win when I play the game?
4. Which are the participating malls to play "Season of Surprises" game?
The 12 participating malls are:
Causeway Point
Century Square
Eastpoint Mall
Hougang Mall
Northpoint City
Robertson Walk
Tampines 1
The Centrepoint
Tiong Bahru Plaza
Valley Point
Waterway Point
White Sands
ABOUT THE GAME PLAYS
Shop
Spend $50 in a single transaction at any FRx participating Store, and scan your QR Code to play “Shop”.
1. What are the payment methods required to qualify for the game?
Spot
1. Where can I find the daily Item?
2. How many times can I play Spot?
3. I can’t scan the Spot an Item QR Code.
Solve
1. How do I play the game on Social?
2. I can’t seem to locate or submit the answers past midnight, why is that?
3. I missed one day of "Solve". Will this impact my game play?
No, this will not impact your game play for that day. You can continue to answer the daily question on "Solve" for a chance to win great prizes.
“BE CROWNED AN FRx MILLIONAIRE" DRAW
1. I play “Season of Surprises” daily. How do I qualify for “Be Crowned an FRx Millionaire” Draw?
2. How do I know if I received a “Be Crowned an FRx Millionaire” draw chance prize?
OTHERS
1. I have won a prize, how do I view what I have won?
FRx Gift Cards: Gift Card Value will be loaded into the FRx eWallet for use.
FRx Points: FRx Points will be added into your FRx Points Balance & FRx eWallet
Grab Voucher and/or Retailers eDeals: If you have won a Grab Voucher or a Retailer eDeal/physical prize, it will be reflected in your e-wallet under “My Rewards” on your FRx app with details of redemption and validity.
a) For Grab Voucher
b) For eDeal utilization at the retailer’s store:
c) For collection at the mall’s Customer Service Counter:
2. How do I know if I have won any instant prizes?
3. I won a prize, but it did not show up in my e-wallet on the FRx app. What do I do?
4. I can’t find "Season of Surprises" game in my app.
5. Do I need the FRx app to play "Season of Surprises" game?
6. I can’t remember my FRx app login password.
7. I can’t download the latest FRx app.
TERMS AND CONDITIONS
A. GENERAL TERMS
1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this event.
3. For any further assistance, please email FRHelp@frasersproperty.com.
B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP
1. Frasers Experience (FRx) is Frasers Property Singapore’s multi-feature app which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience bringing greater ease and utility to shoppers across the following 12 Frasers Property Singapore developments:
Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point, White Sands, Valley Point
2. Membership is FREE. Local residents aged 18 and above may register as a Member via the FRx app or through Customer Service at any of FPS malls. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.
3. For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Frasers Property Singapore malls.
4. To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found here.
C. EVENT
1. The Great Croissant Hunt [‘Event’] is open to all Frasers Experience members and their immediate family and is held on 9 November 2024 at The Centrepoint.
2. BOOKING & CANCELLATION
2.1 From 1 Nov, 5pm, FRx Members can sign up for The Great Croissant Hunt at https://www.frasersexperience.com/book/Hunt24.
2.2 Shoppers will require a FRx membership to book this event. FRx membership is free and may be activated as part of the guided booking process. Individuals who are 18 years old are required to have their own FRx membership.
2.3 Booking of an event via the FRx Event Registration portal is compulsory prior to attending the event and spots are available on a first-come-first-served basis.
2.4 Registration is free. On 9 Nov, all participants are required to complete 3 tasks in the 'Season of Surprises' game on the FRx app between 10am to 6pm. Once completed, check in at The Centrepoint Main Atrium between 5pm to 6.15pm to secure the game spot.
2.5 This event is open to shoppers and their children above the age of 2 years old.
2.6 Shoppers can only register for themselves and their children with a maximum of 1 adult and 1 children in a single booking.
2.7 This event is wheelchair-accessible.
2.9 Shoppers will have 15 minutes to complete the booking before their selected session is released to other registrants.
2.10 Shoppers will receive a booking confirmation via email. The booking confirmation email must be presented and validated prior to entry to the event.
2.11 If you do not receive a confirmation email, please check your email junk folder.
2.12 All bookings made are final, non-refundable and non-transferable. For matters related to your booking, you may write in to promo@frasersproperty.com for further assistance.
3. EVENT DETAILS
3.1 Participants may receive a call from the event organiser via their FRx registered mobile number prior to the event start time to confirm their attendance. Participants should arrive 15 minutes prior to the event start time.
3.2 The booking will be held for a maximum of 15 minutes from its designated start time; thereafter the slot will be released and deemed as no-show.
3.3 The event will require about 30 minutes. This consists of a 20-minute hunt time for The Golden Croissant, followed by 10 minutes finale game and prize presentation.
3.4 No lockers are provided. All participants are responsible for their personal belongings during the event. The Management of Frasers Property Singapore and their appointed Event Organiser will not be responsible for any personal items stolen or left within or around the premises.
3.5 The Management of Frasers Property Singapore and their appointed Event Organiser will not be liable and shall not be held responsible for any mishaps, injuries and/or loss of property arising in any way from a child and/or his/her parents/guardian’s participation in the event.
4. OTHERS
4.1 All other terms and conditions pertaining to the FRx Programme apply.
4.2 All personal information within the event booking will be purged from the system 12 months after the event has ended. For more details, you may refer to Frasers Property Group Privacy Policy, Privacy Policy Addendum and FRx Terms of Use.
4.3 In the event of any dispute, decisions made by the Management of Frasers Property Retail and their appointed Event Organiser will be final and no correspondence will be entertained.
4.4 Photographs, audio-video or other recordings of you may be taken during this event for use by the Management and/or any third parties authorised by Frasers Property Singapore for the purposes of publicising or marketing the event, including publication or broadcasts in any corporate or marketing materials. All recordings, photographs, video and reproductions of the same in any form are the property of the Management of Frasers Property Singapore and/or its authorised third parties.
4.5 Information is correct at the time of publishing. The Management of Frasers Property Singapore reserves the right to change the Terms and Conditions as it deems fit without prior notice.
D. GAME
1. ‘Season of Surprises’ ("Game") is organised and promoted by Frasers Property Singapore and the Game Period is from 14 November 2024 (08:00am) to 25 December 2024 (23:59pm).
2. Prizes are worth more than $250,000 in total, with instant prizes consisting of FRx Gift Cards, Grab Vouchers, Lucky Draw chances and retailer eDeals.
3. To qualify for the Game: Participants must be a FRx member. Non-members may register for free and accept the full FRx membership terms & conditions. Participants must access the Game via the FRx app with their member account login.
4. The participant can play via any of these 3 methods once each day during the Game Period.
Shop
Spend $50 in a single transaction at any participating stores in-mall to play.
Spot
Search for the featured Item of the day, spot the QR code at our malls, then scan to win.
Solve
To play, follow our malls’ social media pages or check the FRx Members' Exclusives eDM to look for daily clues to answer the daily question correctly.
5. FRx members that win lucky draw chances prizes earn the number of electronic lucky draw chance as stated in the prize for “Be Crowned an FRx Millionaire” draw within the promotion period. Electronic lucky draw chances are registered in the system when members win lucky draw chances prizes
6. The lucky draw will be conducted at 438 Alexandra Point, Singapore 119958 on 2 January 2025.
7. The winners will be notified by phone or email within 7 days after the determination of the results. The winners will also be announced via Facebook (@FrasersPropertyRetail), Instagram (@FrasersPropertyRetail) and website (https://www.frasersexperience.com).
8. The prize must be accepted as awarded and is not transferable, exchangeable for cash or in kind.
9. The Winner shall agree to being photographed, filmed and/or interviewed and to co-operate with and participate in the activities organized by Sponsor or its related corporations for publicity, sales and marketing, and promotional purposes without any compensation.
10. Frasers Property Singapore reserves the right to donate unclaimed prize in “Be Crowned an FRx Millionaire” Draw to a charity of its choice or replace the prize with an item of similar value at any time and without notice in its absolute discretion.
11. The "Game Period" runs for forty-two (42) days, from 14 November 2024 to 25 December 2024. The official time is Singapore GMT+8.
12. For avoidance of doubt, the eligibility of all entries would be subject to Frasers Property Singapore’s decision. All decisions relating to the Game is final, conclusive and binding on all participants and no correspondence will be entertained.
13. Frasers Property Singapore reserves the right to verify the validity of all registrations and reserves the right to disqualify any winner:
14. Frasers Property Singapore legal rights to recover damages or other compensation from such disqualified persons are reserved.
15. If any prize is unclaimed or uncollected within the stipulated timeframe, the prize shall be deemed as unclaimed or unaccepted and will be forfeited. Frasers Property Singapore will not be responsible should any winner fail to redeem the prize within the specified date.
16. Frasers Property Singapore assumes no responsibility and is not liable for any costs, charges or expenses which a winner may be required to pay at any time in connection with a Prize or in order to attend a prize collection.
17. Frasers Property Singapore reserves the right to provide substitute prize(s) of similar value should the specified prize becomes unavailable. Cash will not be offered and the prizes are not transferable.
18. In the event of actual or suspected fraud or abuse, such as but not limited to plagiarism, and/or errors affecting the proper operation of this Game, including the allocation of more prizes than are available, Frasers Property Singapore reserves the right to (a) end or suspend the Game, (b) amend these terms & conditions, (c) declare void the notification of winner(s) and reselection of winner(s), or any combination of these resolution methods.
19. Data of each participant will be collected, stored and processed for the purposes of administering and assessing this Game. By participating in this Game, participants consent to and grant Frasers Property Singapore the right to use the Game submission (images/videos) for marketing, promotion and/or advertisement purposes, including print, audio-visual and social media, without restriction or limitation and for unlimited number of times.
20. Frasers Property Singapore decision on the Game results is deemed as final and no correspondence shall be entertained.
21. Frasers Property Singapore reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice. By continuing to take part in the Game subsequent to any revision of these terms and conditions, each participant shall be deemed to have agreed to any such new or amended terms.