Have a Wonderful Christmas Eggs-perience
Promotions | MULTIPLE MALLS
Shell-ebrate this Christmas with Gudetama at the Malls of Frasers Property and on the FRx app, to win your share of over $400,000 worth of prizes

Please update your Frasers Experience (FRx) app to the latest version to enjoy festive rewards

From 19 November to 25 December 2021, have yourself a playful Christmas with everyone’s favourite lazy egg, Gudetama, and pick up some crackingly awesome rewards!

Start by playing the Christmas Eggs-perience game on the Frasers Experience (FRx) app! Get cracking to win your share of over $400,000 in Frasers Property Digital Gift Cards, Frasers Points, and retail eVouchers!

That’s not all, pay with GrabPay via the FRx app to enjoy BONUS Frasers Property Digital Gift Cards, PLUS unlock instant prizes daily.

For a limited period only, exclusive Gudetama tote bags, zipper pouches, colour-changing tumblers, and more will be available on Shop Gudetama via the FRx app, only with GrabPay.

37 days to win, 3 ways to play, each once a day
From 19 November 2021

Win your share of over $400,000 in Frasers Property Digital Gift Cards, Frasers Points, and retail eVouchers; collect egg-dorable Gudetama stamps, and be rewarded with instant prizes daily! Be amongst the first 10 shoppers to collect all 30 stamps and you’ll win a seven-piece Not-Meh Xmas Gift Set!

Here’s 3 ways you can play:

In-mall - Spend $80 in a single in-mall transaction at any FRx participating store and scan your Frasers Experience (FRx) member QR code for your chance to play. Pay with GrabPay via the FRx app for a BONUS $5 Frasers Property Digital Gift Card.

In-app - Spend $50 in a single in-app transaction on Frasers eStore or Makan Master to get a $5 Frasers Property Digital Gift Card or Frasers Points. Pay with GrabPay for a BONUS $5 Frasers Property Digital Gift Card.

Social - Visit Frasers Property Retail as well as our malls’ Facebook & Instagram pages to answer the daily question, and opt-in to our FRx Member’s Exclusives emailer for more chances to play!

Click here to play.

Shop eggs-clusive Gudetama merchandise
From 19 November 2021

We’re stepping up the holiday magic this year by bringing you whimsical and functional Gudetama collectibles! These a-meh-zing lifestyle accessories will remind you that when you focus on the gude, the gude gets better!

Keep essentials safe in the Eggs-tra Kawaii Pouches, stay fashionably organised with the Tote-ally Egg-cellent Tote, meet the demands of Christmas shopping with the Sunny-side Up Carryall, and sip on your favourite iced beverages with the colour-changing Eggs-press Yourself Tumblers. Can’t decide which item to get the Gudetama superfan in your life? Gift them the seven-piece Not-Meh Xmas Gift Set for eggs-tra gude-ness!

Explore the collection now, only available on the Frasers Experience (FRx) app with GrabPay. Get them before they’re all gone… Chiong ah!

Click here to shop.

Send egg-dorable Gudetama festive stickers
From 19 November 2021

Add oomph to your Christmas messages and social posts with our Instagram and WhatsApp sticker pack featuring festive Gudetama in various poses. Liven up your daily conversations and spread cheer this festive season!

Download your Gudetama sticker pack for WhatsApp, or tap on the GIF icon in Instagram Stories and search for ‘Frasers Property’. Ignite smiles this holiday season when you say gude morning to your loved ones both near and far!

Click here to download.

Enjoy festive rewards with GrabPay
From 19 November 2021

Pay with GrabPay or PayLater by Grab to snag extra rewards!

Shop and pay with GrabPay via the FRx app at participating stores to redeem a $5 Frasers Property Digital Gift Card with $80 spent in a single in-mall transaction, PLUS a bonus $10 Frasers Property Digital Gift Card when you spend $50 in a single transaction using PayLater by Grab.

Alternatively, stay in and cosy with Frasers eStore and Makan Master on the FRx app. Pay with GrabPay and be rewarded with a $5 Frasers Property Digital Gift Card with $50 spent in a single transaction.

For the list of participating retailers, click on the links below:

Bedok Point
Causeway Point
Century Square
Changi City Point
Hougang Mall
Northpoint City
Robertson Walk
Tampines 1
The Centrepoint
Tiong Bahru Plaza
Waterway Point
White Sands

Here’s how to pay with GrabPay on FRx

Here’s how to pay with PayLater by Grab:

Win a new set of wheels
From 19 November 2021 to 28 February 2022

Have a crack at winning a brand-new Mazda 6! Simply scan your Frasers Experience (FRx) member QR code when you spend a minimum of $30* at participating stores in the Malls of Frasers Property.

Not yet an FRx member? Sign up to get 10X Lucky Draw chances when you spend a minimum of $30*! Simply download the FRx app, membership is free.

*Every $30 spent in a single transaction is entitled to 1 Lucky Draw chance.

Prize excludes Certificate of Entitlement, Goods & Services Tax, Road Tax, Registration Fee, Additional Registration Fee (ARF), Insurance, IU Installation, Number Plate, Servicing Package and other incidentals. Other terms and conditions apply.

Frequently Asked Questions for The Christmas Eggs-perience Game

1. Where and when can I play ‘The Christmas Eggs-perience Game’?
You can play ‘The Christmas Eggs-perience Game’ on the Frasers Experience (FRx) app from 19 November to 25 December 2021 (37 Days).

2. What can I win?
Play ‘The Christmas Eggs-perience Game’ for a chance to win over $400,000 worth of instant rewards including Frasers Property Digital Gift Cards, Frasers Points, retail eVouchers and Lucky Draw Chances to win a brand-new Mazda 6!

Be the first 10 players to collect all 30 Gudetama Stamps to win the seven-piece Not-Meh Xmas Gift Set. Winners will be announced on 29 December 2021.

3. How do I play ‘The Christmas Eggs-perience Game’?
‘The Christmas Eggs-perience Game’ can be played exclusively on Frasers Experience (FRx) app from 19 November to 25 December 2021. There are 3 different ways to play it and each player is entitled to 3 plays per day, each once a day.

Play In-mall (refreshes at 12mn daily)
Spend a minimum of $80 in a single in-mall transaction at any participating FRx store to play. Pay with GrabPay for a bonus $5 Frasers Property Digital Gift Card, while stocks last.

Play In-app (refreshes at 12mn daily)
Spend a minimum of $50 in a single in-app transaction on the Frasers eStore or Makan Master* get a $5 Frasers Property Digital Gift Card or Frasers Points. Pay with GrabPay for a BONUS $5 Frasers Property Digital Gift Card.

*Transaction must include a min. spend of $50 nett from at least one F&B outlet on Frasers Makan Master.

Play on Social (refreshes at 8am daily)
Visit Frasers Property Retail as well as our mall’s Facebook or Instagram pages to answer the daily question correctly to play.

4. Which are the participating malls to play ‘The Christmas Eggs-perience Game’?
The 12 participating malls are:

Bedok Point
Causeway Point
Century Square
Changi City Point
Hougang Mall
Northpoint City
Robertson Walk
Tampines 1
The Centrepoint
Tiong Bahru Plaza
Waterway Point
White Sands

5. How to redeem the instant prizes?
If you have won a Digital Gift Card, it will be automatically added to your e-wallet and reflected on your Digital Gift Card balance on the Frasers Experience (FRx) app. You can start using your Digital Gift Card instantly to offset payments at participating stores.

If you have won Frasers Points, your points will be instantly reflected in your e-wallet on the Frasers Experience (FRx) app. Accumulate Frasers Points to redeem Digital Gift Cards or retail eVouchers from the FRx Rewards Catalogue.

If you have won a Retailer eVoucher or physical prize, it will be reflected in your e-wallet under “My Rewards” on your FRx app. Refer to the eVoucher’s terms & conditions for redemption information.

a) For redemption at the retailer’s store:

Head down to the store to redeem your eVoucher before the expiry date. Flash your eVoucher QR code in-store to redeem.

b) For redemption at the mall’s Customer Service Counter:

Head down to the mall’s Customer Service Counter to redeem your prize before the expiry date. Flash your Frasers Experience (FRx) member QR code to redeem.

6. I missed one day of Play on Social! Will this impact my game?
No, this will not impact your game. You can answer the daily question on Social for a chance to win great prizes! Check back every day to keep answering and playing the Christmas Eggs-perience Game!

7. How do I know if I received any Gudetama stamps? Will I receive the same Gudetama stamps?
While each qualifying game play awards a Gudetama stamp, it is possible to receive the same sticker more than once.

You may refer to the game home screen to check on the number of unique stamps collected.

8. How do I know if I have won any instant prizes?
Please check your notification page. If you have won an instant prize, you’ll receive an in-app notification from us.

9. I won a prize, but it did not show up in my e-wallet on the FRx app. What do I do?
Please write in to FRhelp@frasersproperty.com and we will assist you from there.

10. How do I add Gudetama stickers to my WhatsApp?
Simply tap onto ‘Gudetama stickers’ from the game landing page or home screen and click onto ‘Add to WhatsApp’. The sticker pack will pop up on WhatsApp and you will be able to save it from there.

11. I can’t find ‘A Christmas Eggs-perience’ in my app.
Please ensure that you have downloaded the latest version of the Frasers Experience (FRx) app. Search for “Frasers Experience” in the App Store (for iOS mobile devices) or Google Play Store (for Android mobile devices).

Tap on any of the ‘A Christmas Eggs-perience’ banners located throughout the app including the home screen.

12. Do I need the Frasers Experience (FRx) app to play ‘A Christmas Eggs-perience’?
Please download the latest version of the Frasers Experience (FRx) app on the App Store (for iOS mobile devices) or Google Play Store (for Android mobile devices) and log in.

If you are not yet a member, membership is FREE and you may register on the Frasers Experience (FRx) app or through Customer Service at any of the Malls of Frasers Property.

13. I can’t remember my Frasers Experience (FRx) app login password.
To reset your password, click on the “Forgot Password?” button on the home screen of the Frasers Experience (FRx) app. All passwords are case-sensitive.

14. I can’t download the latest Frasers Experience (FRx) app.
If you’re using cellular data or Wi-Fi and have issues with updating the app, try to connect to another Wi-Fi network. Otherwise, restarting your device could also help.

TERMS AND CONDITIONS

A. GENERAL TERMS

1. Consumer advisory - Frasers Property Retail Management Pte. Ltd (FPRM), the holder of Frasers Property Digital Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.

2. Purchases are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.

3. Payment with GrabPay via the FRx app is currently available at participating retailers. Check in-store for the payment mode accepted on FRx app.

4. For any further assistance, please email FRHelp@frasersproperty.com.

B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP

1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across the following 13 Frasers Property Retail developments:

Bedok Point, Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point and White Sands.

2. Membership is FREE. Local residents aged 18 and above may register as a Member via the Frasers Experience (FRx) app or through Customer Service at any of the Malls of Frasers Property. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.

3. For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Malls of Frasers Property.

4. To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found here.

5. For instant rewards, please see “C. Redemption”.

C. REDEMPTION

1. Frasers Experience (FRx) members enjoy these instant rewards:

Spend $80 or $50 in a single transaction in-mall or in-app respectively to receive a bonus $5 Frasers Property Digital Gift Card with GrabPay. In addition, earn up to 1.2% back in GrabRewards points, and 2X Frasers Points with a minimum spend of $10.
From 19 November to 25 December 2021

Scan your Frasers Experience (FRx) member QR code in the app when paying in-store. The qualifying spending must be scanned to the same FRx account. Payment must be made with GrabPay via the FRx app.

Participating malls are Bedok Point, Causeway Point, Century Square, Changi City Point, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, Tiong Bahru Plaza, The Centrepoint, Waterway Point and White Sands.

  • Minimum spend of $80 in a single transaction at participating stores or $50 in a single transaction on Frasers eStore or Makan Master.
  • All $80 in-mall & $50 in-app transactions must be paid in full with GrabPay via the FRx app to qualify for the bonus $5 Frasers Property Digital Gift Card.
  • Transaction must include a min. spend of $50 nett from at least one F&B outlet on Frasers Makan Master.
  • 2X Frasers Points is only applicable for orders on Frasers Makan Master with a minimum spend of $10.
  • Gudetama merchandise purchases made on the FRx app are excluded from this promotion.
  • Limited to 1 redemption each channel (in-mall and in-app) per member per day, on a first-come, first-served basis and while stocks last.
  • Limited to 3 game plays per member per day, each channel once a day.
  • $5 Frasers Property Digital Gift Card will be auto-credited to FRx members’ e-wallet when the qualifying spend is met.
  • Available on a first-come, first-served basis and while stocks last.
  • Payment confirmation will be reflected in the Grab app. FPRM will not be held responsible for any unsuccessful transactions due to insufficient GrabPay Credits or any other reason. For any payment-related inquiries, please contact Grab Help Centre.
  • For refund request not within the same business day of your purchase, please contact Grab Help Centre.
  • For more information on GrabRewards points, visit www.grab.com/sg/rewards.
     

Spend $50 with PayLater by Grab via the FRx app at FRx participating stores to receive a $10 Frasers Property Digital Gift Card. 
From 19 November to 25 December 2021

Scan your Frasers Experience (FRx) member QR code in the app when paying in-store. The qualifying spending must be scanned to the same FRx account. Payment must be made via FRx app with PayLater by Grab.

Participating malls are Bedok Point, Causeway Point, Century Square, Changi City Point, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, Tiong Bahru Plaza, The Centrepoint, Waterway Point and White Sands.

  • Minimum spend of $50 at participating GrabPay retailers in a single transaction.
  • All $50 in-mall transactions must be paid with PayLater by Grab via the FRx app to qualify for the bonus $10 Frasers Property Digital Gift Card.
  • 1.2% back in GrabRewards points are not applicable for PayLater Instalments.
  • Limited to 1 redemption per member per day, on a first-come, first-served basis and while stocks last.
  • Scan transaction via the FRx app on the day of purchase to redeem.
  • $10 Frasers Property Digital Gift Card will be auto-credited to FRx members’ e-wallet when the qualifying spend is met.
  • Available on a first-come, first-served basis and while stocks last.
  • Payment confirmation will be reflected in the Grab app. FPRM will not be held responsible for any unsuccessful transactions due to insufficient GrabPay Credits or any other reason. For any payment-related inquiries, please contact Grab Help Centre.
  • For refund request not within the same business day of your purchase, please contact Grab Help Centre.
  • For more information on GrabRewards points, visit www.grab.com/sg/rewards.
     

Receive a lucky draw chance to win a Mazda 6 with a minimum spend of $30 in a single in-mall transaction. Earn 10X more chances when you sign up as a new FRx member.
From 19 November 2021 to 28 February 2022

Scan your Frasers Experience (FRx) member QR code in the app when paying in-store. The qualifying spending must be scanned to the same FRx account. Payment must be made with GrabPay via the FRx app.

Participating malls are Bedok Point, Causeway Point, Century Square, Changi City Point, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point and White Sands.

  • Minimum spend of $30 at participating malls in a single transaction to earn one (1) electronic lucky draw chance.
  • Sign up as a FRx member, spend a minimum of $30 at participating malls in a single transaction to earn ten (10) electronic lucky draw chances. Applies to a single transaction made at participating malls. Applicable for first-time FRx members only.
  • Lucky draw chances are tabulated on a transaction basis, e.g., if you spend $40 at a store, you receive one (1) electronic lucky draw chance. If you spend $50 at another store, you receive another one (1) electronic lucky draw chance. For the spending of $90 in 2 transactions, you receive two (2) electronic lucky draw chances.
  • A winner will be drawn across our 12 participating Malls on 4 March 2022.
  • The Management and employees of Frasers Property Singapore are not eligible to participate in all mall-run lucky draws.
  • FRx members earn one (1) electronic lucky draw chance with every $30 spent each day at participating malls within the promotion period. Electronic lucky draw chances are registered in the system when the spending requirement is met and when FRx member QR code is scanned.
  • The lucky draw will be conducted at 438 Alexandra Point, #03-01A, Singapore 119958 on 4 March 2022.
  • The winner will be notified by post, phone or email.
  • The prize must be accepted as awarded and is not transferable, exchangeable for cash or in kind.
  • Prize car excludes Certificate of Entitlement, Goods & Service Tax, Road Tax, Registration Fee, Additional Registration Fee (ARF), Insurance, IU Installation, Number Place, Servicing Package and other incidentals.
  • Frasers Property Singapore reserves the right to donate unclaimed prize to a charity of its choice or replace the prize with an item of similar value at any time and without notice in its absolute discretion.

2. To qualify for any instant rewards redemption, Frasers Experience (FRx) members must scan their FRx member QR code in the app when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.

3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, Frasers Property Digital Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.

4. For supermarket spending from FairPrice Finest, FRx member must present same-day same-mall receipts along with their QR code at FairPrice Finest Customer Service to earn Frasers Points.

5. For supermarket spending from FairPrice, FRx member must present same-day same-mall receipts along with their QR code at FairPrice Customer Service to earn Frasers Points.

6. For supermarket spending from Cold Storage, FRx member must present same-day same-mall receipts along with their QR code at the respective mall’s Customer Service to earn Frasers Points.

7. All instant rewards are available on a first-come first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.

8. All instant reward benefits may vary across all malls. Please check details at the respective mall’s Customer Service.

9. The Management of Frasers Property Retail reserves the right to sight all purchases before granting redemption.

D. GAME

1. A Christmas Eggs-perience ("Game") is organised and promoted by FPRM and the Game Period is from 19 November 2021 (08:00am) to 25 December 2021 (23:59pm).

2. Prizes are worth more than $400,000 in total, with instant prizes consisting of Frasers Property Digital Gifts and retail eVouchers.

3. To qualify for the Game:
Participants must be a Frasers Experience (FRx) member. Non-members may register for free here and accept the full Frasers Experience membership terms & conditions.

Participants must access the Game via the FRx app with their member account login.

4. The participant can play via any of these 3 methods once each day during the Game Period.

Play In-Mall
Spend $80 in a single transaction at any participating stores to play. Pay with GrabPay via the FRx app for a bonus $5 Frasers Property Digital Gift Card.

Play In-App
Spend $50 in a single transaction on the Frasers eStore or Makan Master* to get a $5 Frasers Property Digital Gift Card or Frasers Points. Pay with GrabPay for a BONUS $5 Frasers Property Digital Gift Card.

*Transaction must include a min. spend of $50 nett from at least one F&B outlet on Frasers Makan Master.

Play on Social
Follow our malls’ social media pages to answer the daily question correctly to play.

5. The "Game Period" runs for thirty-seven (37) days, from 19 November 2021 to 25 December 2021. The official time is Singapore GMT+8.

6. For avoidance of doubt, the eligibility of all entries would be subject to FPRM’s decision. All decisions relating to the Game is final, conclusive and binding on all participants and no correspondence will be entertained.

7. FPRM reserves the right to verify the validity of all registrations and reserves the right to disqualify any winner:

  • who is found to have tampered with the Game process;
  • who is found to have participated in the Game under circumstances that are not in accordance with these terms and conditions;
  • who has, in the opinion of FPRM, engaged in any unlawful or other improper conduct which jeopardises, or may jeopardise the fair and proper conduct of the Game; and/or who has engaged in conduct in participating in the Game which is unlawful, fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Game and/or FPRM.

8. FPRM’s legal rights to recover damages or other compensation from such disqualified persons are reserved.

9. If any prize is unclaimed or uncollected within the stipulated timeframe, the prize shall be deemed as unclaimed or unaccepted and will be forfeited. FPRM will not be responsible should any winner fail to redeem the prize within the specified date.

10. FPRM assumes no responsibility and is not liable for any costs, charges or expenses which a winner may be required to pay at any time in connection with a Prize or in order to attend a prize collection.

11. FPRM reserves the right to provide substitute prize(s) of similar value should the specified prize becomes unavailable. Cash will not be offered and the prizes are not transferable.

12. In the event of actual or suspected fraud or abuse, such as but not limited to plagiarism, and/or errors affecting the proper operation of this Game, including the allocation of more prizes than are available, FPRM reserves the right to (a) end or suspend the Game, (b) amend these terms & conditions, (c) declare void the notification of winner(s) and reselection of winner(s), or any combination of these resolution methods.

13. Data of each participant will be collected, stored and processed for the purposes of administering and assessing this Game. By participating in this Game, participants consent to and grant Frasers Property Retail Management Pte. Ltd. the right to use the Game submission (images/videos) for marketing, promotion and/or advertisement purposes, including print, audio-visual and social media, without restriction or limitation and for unlimited number of times.

14. FPRM’s decision on the Game results is deemed as final and no correspondence shall be entertained.

15. FPRM reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice. By continuing to take part in the Game subsequent to any revision of these terms and conditions, each participant shall be deemed to have agreed to any such new or amended terms.

E. LUCKY DRAW

1. The management, directors, tenants and their staff of the malls, employees and immediate family members (spouse and children), marketing agencies, and all related partners and vendors of Frasers Property Singapore and Trans Eurokars Pte Ltd are not eligible to participate in this lucky draw.

2. The malls that are participating in this Lucky Draw are Bedok Point, Causeway Point, Century Square, Changi City Point, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point and White Sands.

3. Frasers Experience (FRx) members earn 1 electronic lucky draw chance with every $30 spent each day at participating malls within the promotion period. Electronic lucky draw chances are registered in the system when the spending requirement is met and when the FRx member QR code is scanned at participating stores.

4. Lucky draw chances are tabulated on a transaction basis. For example, if you spend $40 at a store, you receive 1 electronic lucky draw chance. If you spend $50 at another store, you receive another one (1) electronic lucky draw chance. If you spend $90 in two (2) transactions, you receive two (2) electronic lucky draw chances. New Frasers Experience (FRx) members earn ten (10) electronic lucky draw chances on your first $30 spent at participating malls within the promotion period. If a new FRx member spends $60 in a single transaction, you will receive ten (10) electronic lucky draw chances on the first $30 spent and subsequently one (1) electronic lucky draw chance on the next $30.

5. The electronic lucky draw will be conducted at 438 Alexandra Point, #03-01A, Singapore 119958 on 4 March 2022.

6. The winner will be notified by phone or email.

7. The winner must be a Singaporean/permanent resident or work pass holder at least 18 years of age as of 4 March 2022. Tourists or participants on a social visit pass will not be eligible for the draw.

8. The prize (a brand-new Mazda 6) must be accepted as awarded.

9. The colour of the Prize Car shall be determined by Trans Eurokars Pte Ltd at its sole discretion, subject to stock availability.

10. Prize car excludes certificate of entitlement (COE), vehicle emissions scheme (VES) surcharge, servicing program, motor vehicle insurance, road tax, IU installation, number plates, goods and services Tax (GST), registration fee, any additional fittings, fixtures and accessories other than those provided by Trans Eurokars Pte Ltd in its sole discretion.

11. The Winner shall bear the costs of all excluded items set out in Clause 10 above, failing which the Organiser holds the right to forfeit the said prize.

12. The prize is non-transferable, non-negotiable, and not exchangeable for cash or in-kind and no negotiation of any sort will be further entertained by the Organiser.

13. The awarded prize car must be claimed in person at Trans Eurokars Pte Ltd together with proof of identity (i.e. winner’s NRIC, valid work permit as officially issued by Ministry of Manpower or valid passport) together with the official Notification Letter issued by Frasers Property Retail Management to the winner to redeem the prize car.

14. The prize is not assignable by Winner to any other party.

15. The Winner shall register the Prize Car through Trans Eurokars Pte Ltd and take delivery of the Prize Car within a period of two (2) months from the date of announcement of the result of the Lucky Draw (the “Claim Date”), failing which Trans Eurokars Pte Ltd shall be entitled to charge the Winner reasonable fees for the storage of the Prize Car on a daily basis commencing from the Claim Date at such rate(s) as Trans Eurokars Pte Ltd shall determine at its sole discretion.

16. The Winner shall not hold Frasers Property Retail Management and/or Trans Eurokars Pte Ltd or any of their respective related corporations, or any officer, employee or director of Frasers Retail Management or Trans Eurokars Pte Ltd responsible for any injury, damage, losses, claims or liabilities arising out of or in connection with the Lucky Draw including but not limited to forfeiture of the Prize Car or conduct of the Lucky Draw.

17. The Winner shall not be entitled to trade-in or sell the Prize Car for the purchase of another vehicle from Trans Eurokars Pte Ltd or any of Trans Eurokars Pte Ltd’s related corporations.

18. The Winner shall fulfill all requirements in relation to the registration of the Prize Car prior to claiming and taking delivery of the Prize Car, including but not limited to:

a. procure the requisite COE for ownership of the Prize Car and registration of the Prize Car through Trans Eurokars Pte Ltd.

b. procure valid motor vehicle insurance for the Prize Car from Trans Eurokars Pte Ltd’s insurance partners through Trans Eurokars Pte Ltd.

c. make payment for the excluded items set out below at Trans Eurokars Pte Ltd’s prevailing rates, as well as Goods and Services Tax (“GST”) payable thereon.

19. The Winner shall pay Trans Eurokars Pte Ltd an administrative fee of SGD 2,000 or such other prevailing amount prescribed by Trans Eurokars Pte Ltd for the COE bidding and registration of the Prize Car.

20. All payments arising from or in connection with the Prize Car shall be made in full before collection of the Prize Car.

21. The Winner shall register the Prize Car through Trans Eurokars Pte Ltd and take delivery of the Prize Car within a period of two (2) months from the date of announcement of the result of the Lucky Draw (the “Claim Date”), failing which Trans Eurokars Pte Ltd shall be entitled to charge the Winner reasonable fees for the storage of the Prize Car on a daily basis commencing from the Claim Date at such rate(s) as Trans Eurokars Pte Ltd shall determine at its sole discretion.

22. Trans Eurokars Pte Ltd will assist to obtain COE on behalf of the Winner subject to the following:

a. any request for Trans Eurokars Pte Ltd to bid for the COE on the behalf of the Winner shall be according to Trans Eurokars Pte Ltd’s prevailing terms and conditions for providing such service, including but not limited to the payment of the COE bidding deposit of SGD $10,000 (or such amount as may be applicable at the relevant time), including applicable GST, by the Winner at the time of the request; and

b. any open category COE obtained from Trans Eurokars Pte Ltd shall be at such price and on such terms and conditions as Trans Eurokars Pte Ltd may determine at the relevant time.

23. In the event the Winner is unable to fulfill the requirements for the registration and delivery of the Prize Car within two (2) months from the date the Winner is determined, the Prize Car shall be forfeited without compensation to the Winner notwithstanding non-receipt of any notification howsoever occurring.

24. Trans Eurokars Pte Ltd shall be under no obligation whatsoever to register the Prize Car in the name of any person other than the Prize Winner as notified in writing by Frasers Property Retail Management to Trans Eurokars Pte Ltd.

25. As a condition for claiming the Prize Car:

a. The Winner shall execute a Notification Letter (to be provided by Frasers Property Retail Management) to provide his/her express consent to the Organiser to disclose his/her personal data (name, mobile number, the last four digits of the Winner’s NRIC and image) to the Sponsor for the purposes of identification in connection with the Lucky Draw, and the registration and delivery of the Prize Car to Winner;

b. The Winner shall, for the purposes of verification, be required to present in person the original notification letter from Frasers Property Retail Management and his or her NRIC to Trans Eurokars Pte Ltd on the scheduled appointment date and location as determined by Trans Eurokars Pte Ltd when claiming the Prize Car; and

c. The Winner shall agree to being photographed, filmed and/or interviewed and to co-operate with and participate in the activities organized by Sponsor or its related corporations for publicity, sales and marketing, and promotional purposes without any compensation.

26. After the prize presentation, all matters with regards to the Prize Car shall be directly communicated between Trans Eurokars Pte Ltd and the Winner.

27. Frasers Property Retail Management reserves the rights to deal with all unclaimed prizes in any manner deemed fit.

28. All queries regarding the Terms and Conditions of the draw shall be directed to Frasers Property Retail Management.

29. Frasers Property Retail Management holds the right to reschedule, change, vary, replace, substitute, amend, withdraw or cancel this Lucky Draw and/or any of the terms and conditions herein at the absolute discretion and without prior notice or any liability to any party.

F. OTHERS

1. All other terms and conditions pertaining to the Frasers Experience (FRx) Programme apply. For more information, please visit here.

2. In the event of any dispute, decisions made by The Management of Frasers Property Retail will be final and no correspondence will be entertained.

3. Information is correct at the time of publishing. The Management of Frasers Property Retail reserves the right to change the Terms and Conditions as it deems fit without prior notice.

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