A. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP

1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across the following 13 Frasers Property Retail developments:

Bedok Point, Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point and White Sands.

2. Membership is FREE. Local residents aged 18 and above may register as a Member via the Frasers Experience (FRx) app or through Customer Service at any of the Malls of Frasers Property. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.

3. For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Malls of Frasers Property.

4. To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found here.

5. For instant rewards, please see “C. Redemption”.

B. REDEMPTION

 

1. FRx members get to enjoy the following reward:

Jolly Good Rewards
19 November to 25 December 2021

Receive a $10 Frasers Property Digital Gift Card with a minimum spend of $180* at participating stores.

Scan your FRx member QR code in the App when paying in-store. The qualifying spend must be scanned to the same FRx account.

 

• Limited to the first 100 FRx members.
• Minimum spend of $10 in a single transaction.
• Maximum of 3 same-day, same-mall transactions.
• $10 Frasers Property Digital Gift Card will be auto-credited to FRx members' e-wallet when the qualifying spend is met.
• Limited to a single redemption per FRx member per day regardless of total amount spent.
• Available on a first-come, first-served basis and while stocks last.

 

2. To qualify for any instant rewards redemption, members must scan their FRx member QR code in the App when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.

3. The following transactions, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, Frasers Digital Gift Card purchases, bill/instalment payments/ deposits, insurance policy payment, SISTIC ticket purchases, lottery tickets, deposits and payment made via cheque, GIRO or Medisave.

4. All instant rewards are available on a first-come, first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.

5. All instant reward benefits may vary across malls. Please check details on www.FrasersExperience.com.

8. The Management of Robertson Walk reserves the right to sight all purchases before granting redemption. 

 

C. OTHERS

1. All other terms and conditions pertaining to Frasers Experience Programme applies. For more information, please visit here.

2. In the event of any dispute, decisions made by the Management of Robertson Walk will be final and no correspondence will be entertained.

3. Information is correct at the time of publishing. The Management of Robertson Walk reserves the right to change the Terms and Conditions as it deems fit without prior notice.