TERMS & CONDITIONS
A. GENERAL TERMS
1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as a FRx member to qualify for this promotion.
3. For any further assistance, please email FRHelp@frasersproperty.com.
B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP
1. Frasers Experience (FRx) is Frasers Property Singapore’s multi-feature app, whichallows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across the following 12 Frasers Property Singapore developments:
Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Robertson Walk, Northpoint City, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point, White Sands
2. Membership is FREE. Singapore residents and tourists from India, Indonesia, Malaysia, Philippines or Thailand aged 18 and above may register as an FRx member via the
FRx app, FRx website or through Customer Service at any of the Frasers Property Singapore developments. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation his/her full name, date of birth, local address, a verified Singapore mobile number, email address and such other
information as may be required from time to time.
3. The applicant will be required to perform a one-time verification of their local mobile number in order to access the programme on the FRx app or through Customer Service at any Frasers Property Singapore developments.
4. To apply, download the FRx app, available on the App Store and Google Play, and start enjoying FRx member’s benefits. Details can be found at www.FrasersExperience.com.
5. For instant rewards, please see “C. Redemption”.
C. REDEMPTION
1. Frasers Experience (FRx) members enjoy these instant rewards / additional perks:
Redeem a $5 FRx Gift Card when you make an eco-friendly purchase at participating stores.
From 11 to 27 April 2025
Updated as of 16 April 2025, 10.07am: $5 FRx Gift Cards for DON DON DONKI are fully redeemed at Tiong Bahru Plaza.
Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.
- Meet the respective store's purchase requirement to qualify for redemption.
- Limited to first 50 redemptions per participating store.
- Present your receipt showing an eligible purchase and FRx QR Code in person to verify transaction details scanned to the same account on the day of purchase at respective malls' Customer Service to redeem.
- Limited to one redemption per FRx member per day, in person, on a first-come, first-served basis and while stocks last.Other terms and conditions apply.
- A $5 FRx Gift Card will be credited to member's FRx e-wallet at Customer Service when the qualifying purchase is met.
- The stored value in each gift card expires 1 year from the date of issue.
- Please check in-store or at respective malls' Customer Service for more details.
- Other terms and conditions apply.